Department: Development
Reports to: Vice President of Development
FLSA Status: Full-time, Exempt
Starting Pay: $44,000

At the Orpheum Theatre Group, you will find amazing talent on our stages and throughout our dedicated staff. We are committed to serving the Mid-South through our nonprofit mission, which includes our numerous education and community engagement programs and our commitment to equity and diversity. Our Orpheum Theatre Group team is dynamic, creative, innovative, and community- minded, and we are ready to welcome you!

Reporting to the VP of Development, this position will help contribute to the organization’s strategic fundraising plan. As an integral member of a well-functioning and aligned team, you will work collaboratively with colleagues within the organization to achieve fundraising goals. This is not an independent contributor role; instead, it requires a team-oriented approach to develop and implement effective fundraising strategies.

If you are looking to begin or grow your career in nonprofit fundraising, this role is for you! The right candidate is an accountable, personable, and outcome-oriented individual who employs interaction as their primary tool, along with exceptional written, verbal, and presentation skills. A key contribution of the coordinator will be to help support the execution of fundraising events and other stewardship goals of the department. The coordinator will help to ensure revenue goals are met for various fundraising responsibilities. Preferred applicants are deadline-driven team players with outstanding multitasking abilities.

How You Will Contribute

• Assist and manage as needed the Orpheum’s various fundraisers and initiatives
• Collaborate with team members to strengthen fundraising campaigns and special events
• Research new prospects and opportunities to expand the donor base and increase contributions
• Contribute to systems that manage and maintain donor interactions and outcomes, ensuring accurate and detailed records are kept
• Stay informed about industry trends and best practices in fundraising.
• Be an active and visible member of development team at OTG fundraising events like Orpheum Soiree, Dinner on Stage, Golf for Education, and at the donor lounge at Broadway shows
  Attendance at evening and weekend functions is expected when scheduled
• Understand the mission, history, programs, and financial needs of OTG

Department and Organization Participation

• Contribute to department and organizational goals as well as individual goals
• Assist as needed on all department duties as assigned
• Contribute to the organization’s mission, vision, values, and commitment to equity
• Attend community events as a representative of the Orpheum Theatre Group

How You Stand Out

Preferred Experience

• Nonprofit experience, preferably in the arts and culture sector
• Experience planning, implementing, and executing fundraising events a plus
• Experience in customer service, sales or event management a plus

Preferred Skill

• Outstanding written and verbal communication skills
• Great administrative, organizational, planning, and interpersonal skills
• Highly organized with good attention to detail and follow through
• Comfortable working with deadlines and in a high-pressure environment
• Strong ability to listen and understand the intentions of prospects, sponsors, and donors
• Knowledge of MS-Office
• Positivity, flexibility, and adaptability/Comfortable working in a fast-paced environment
• Comfortable working with a highly collaborative team
• Willing and available to work flexible hours, including nights and weekends, as required

How We Stand Out

Benefits and Perks

• 401(k)and 401(k) matching
• Health, dental, vision, and life insurance
• Paid time off
• Paid holidays
• Parental leave
• Parking provided
• Tuition reimbursement opportunities
• A diverse team of colleagues
• Volunteer and committee opportunities
• Tickets to select Orpheum and Halloran Centre events as available
• Campus located in the heart of downtown Memphis with a historic theatre and modern performing arts and education center

Interested candidates should appl/submit résumé to hr@orpheum-memphis.com.

Department: Operations
Reports to: COO, Vice President of Operations
FLSA Status: Part Time; Non-Exempt
Starting Pay: $15 per hour

At the Orpheum Theatre Group, you will find amazing talent on our stages and throughout our dedicated staff. We are committed to serving the Mid-South through our nonprofit mission, which includes our numerous education and community engagement programs and our commitment to equity and diversity. Our Orpheum Theatre Group team is dynamic, creative, innovative, and community- minded, and we are ready to welcome you!

The Orpheum Theatre Group Front Desk Concierge is responsible for providing customer service to employees and visitors by greeting, welcoming, and directing them appropriately, monitoring security of buildings and telecommunication at front desks.

How You Will Contribute

• Greet and welcome visitors, answering or referring inquiries; maintain office security by screening visitors; secure assistance from the appropriate department for visitors.
• Answer multi-line telephone system; transfer calls to appropriate departments; take messages and respond to patron inquiries as required.
• Receive mail and assist mailing of materials for all departments as needed; accept and document deliveries and notify appropriate staff members or department of arranged pick-ups from UPS, FedEx, suppliers and vendors.
• Provide information to patrons/visitors regarding shows, events, etc. and assist during events as needed.
• Furnish and accept employment applications, sales brochures/information, etc. and forward them to the appropriate department.
• Ensure lights are turned off and building is secure at end of day as needed.
• Demonstrate strong customer service, problem-solving and communication skills.
• Contribute to the organization’s mission, vision, values, and equity initiatives.
• Perform additional duties as assigned.

How You Stand Out

• Related or equivalent experience in front desk/customer service required.
• Proficient in use of multi-line telephones and Microsoft Office.
• Able to provide prolonged focus, handle pressure well, and lift up to 25lbs as needed.

How We Stand Out

Benefits and Perks

• Volunteer and committee opportunities.
• Tickets to select Orpheum and Halloran Centre events as available.
• Campus located in the heart of downtown Memphis with a historic theatre and modern performing arts and education center.

Interested candidates should appl/submit résumé to hr@orpheum-memphis.com.

Department: Housekeeping
Reports to: Housekeeping Manager
Supervises: N/A
FLSA Status: Part-Time, Non-Exempt
Hourly Pay: $15

At the Orpheum Theatre Group, you will find amazing talent on our stages and throughout our dedicated staff. We are committed to serving the Mid-South through our nonprofit mission, which includes our numerous education and community engagement programs and our commitment to equity and diversity. Our Orpheum Theatre Group team is dynamic, creative, innovative, and community-minded, and we are ready to welcome you!

We are looking for an energized person that has experience in working with a team to create and maintain a clean, orderly, and safe environment. This person will perform a wide variety of cleaning on both our Orpheum Theatre and the Halloran Centre.

How You Will Contribute

Position Requirements

• Follow safety standards for employees.
• Maintain floors in a clean state by sweeping, scrubbing, mopping, and waxing them
• Empty and clean trash receptacles and collect recycling
• Clean, sanitize, and supply bathrooms
• Lock and unlock windows, doors, and gates
• Ensure grounds areas are clean and orderly
• Maintain general order for facility equipment for front and back of house.
• Observe and report facility repairs and maintenance as necessary.
• Maintain safe, secure, and sanitary working conditions and leave work area in a clean and orderly fashion.
• Responds appropriately to emergencies or urgent issues
• Regularly inspects property for safety and security issues and report any concerns to Supervisor.
• Anticipate problems and appropriate solutions. Investigates, analyzes, and resolves operational problems and complaints.
• Abides by all OTG policies in the Policies and Procedures Manual
• Other duties as assigned.

Department and Organization Participation

• Contribute to department and organizational goals as well as individual goals.
• Assist as needed on all department duties as assigned.
• Support the organization’s fundraising initiatives and assist as needed at fundraising events.
• Contribute to the organization’s mission, vision, values, and commitment to equity.
  

How You Stand Out

Preferred Experience and Education

• High school diploma or equivalent experience
• Work independently, exercising judgment and initiative with minimal supervision.
• Maintain an effective working relationship with employees and others encountered through the course of employment.
• Work effectively under pressure and/or stringent schedule and produce accurate results in a fast-paced environment.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Operate standard office equipment and personal computer(s) using Microsoft Office
  

Preferred Skills

• Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
• Physical requirements include feel and reach with hands and arms, walking, stooping, lifting to 50 lbs.
• Organize and prioritize work to meet deadlines. Remain flexible and adjust to situations as they occur.
• Standing for extended periods of time
  
  

How We Stand Out

Benefits and Perks

• Parking provided
• Overtime pay
• Holiday pay
• Flexible scheduling when possible
• Paid training
• A diverse team of colleagues
• Volunteer and committee opportunities
• Tickets to select Orpheum and Halloran Centre events as available
• Campus located in the heart of downtown Memphis with a historic theatre and modern performing arts and education center

Please send all cover letters and resumes to hr@orpheum-memphis.com. If you would like to apply in person you can obtain an application at the Halloran Centre for Performing Arts, 225 S. Main St between the hours of 10am-2pm Monday-Friday.