Department: Concessions
Reports to: Director of House Operations
FLSA Status: Hourly/Non-Exempt
Minimum Hourly Pay: $15.00 plus tips

At the Orpheum Theatre Group, you will find amazing talent on our stages and throughout our dedicated staff. We are committed to serving the Mid-South through our nonprofit mission, which includes our numerous education and community engagement programs and our commitment to equity and diversity. Our Orpheum Theatre Group team is dynamic, creative, innovative, and community-minded, and we are ready to welcome you!

The barback position is a bartender's assistant whose job is to help bartenders keep service running smoothly. As part of the front of the house staff, barbacks may also interact with customers when the bartender is busy with other tasks. A multi-tasking individual, well organized, quick thinker who can work well with bartenders in providing them with support. Honesty and Trustworthiness is required for the responsibility of handling stock, product, and barback services.

How You Will Contribute

• Confirm beverage requirements for each event and ensure all expectations are met before setup.
• Prepare bartenders' stations 30 minutes prior to doors opening, ensuring they are fully stocked with clean towels, glassware, garnishes, napkins, and straws.
• Maintain ice bins at all bar stations and ensure each station is equipped with required liquor, cold beverages, garnishes, and other essentials.
• Monitor bartenders every 15 minutes and assist during intermissions, including transporting products between bar stations.
• Empty water bins in portable bars between shows and keep storage areas clean, organized, and secure at the end of each shift.
• Thoroughly clean and empty ice from Cambros after every event.
• Provide nightly reports on low stock and necessary orders, with a focus on Wednesday nights for weekend preparation during Broadway shows.
• Wear uniforms to maintain a clean, well-groomed, professional appearance while carrying out duties with attention to sanitation and safety.
• No drinking, eating, chewing, or smoking behind the bar and limit cell phone use during working hours.
• Confirm with supervisor prior to leaving the shift.
• Complete any other duties as directed.

Department and Organization Participation

• Contribute to department and organizational goals as well as individual goals.
• Assist as needed on all department duties as assigned.
• Support the organization’s fundraising initiatives and assist as needed at fundraising events.
• Contribute to the organization’s mission, vision, values, and commitment to equity.

How You Stand Out

Preferred Experience and Education

• Required: Availability for night, weekend, and holiday shifts based on show schedules.
• Preferred: High School diploma or equivalent with previous relevant experience.
• Minimum age requirement: 18. ABC Card desirable for barback position (or 60 days to apply after hire).

Preferred Skills

• Must have excellent communication skills, both verbal and written.
• Must be able to multi-task in high stress situations.
• Ability to work with little supervision.
• Requires ability to work flexible and extended hours including nights, weekends and holidays as required by event schedule.
• Must be able to lift at least 30 lbs.
• Ability to climb stairs and stand for long periods of time.

How We Stand Out

Benefits and Perks

• Parking provided
• Overtime pay
• Holiday pay
• Flexible scheduling when possible
• Paid training
• Uniform provided
• A diverse team of colleagues
• Volunteer and committee opportunities
• Tickets to select Orpheum and Halloran Centre events as available
• Campus located in the heart of downtown Memphis with a historic theatre and modern performing arts and education center

To apply, please forward resume to hr@orpheum-memphis.com.

Department: Housekeeping
Reports to: Housekeeping Manager
Supervises: N/A
FLSA Status: Part-Time, Non-Exempt
Hourly Pay: $15

At the Orpheum Theatre Group, you will find amazing talent on our stages and throughout our dedicated staff. We are committed to serving the Mid-South through our nonprofit mission, which includes our numerous education and community engagement programs and our commitment to equity and diversity. Our Orpheum Theatre Group team is dynamic, creative, innovative, and community-minded, and we are ready to welcome you!

We are looking for an energized person that has experience in working with a team to create and maintain a clean, orderly, and safe environment. This person will perform a wide variety of cleaning on both our Orpheum Theatre and the Halloran Centre.

How You Will Contribute

Position Requirements

• Follow safety standards for employees.
• Maintain floors in a clean state by sweeping, scrubbing, mopping, and waxing them
• Empty and clean trash receptacles and collect recycling
• Clean, sanitize, and supply bathrooms
• Lock and unlock windows, doors, and gates
• Ensure grounds areas are clean and orderly
• Maintain general order for facility equipment for front and back of house.
• Observe and report facility repairs and maintenance as necessary.
• Maintain safe, secure, and sanitary working conditions and leave work area in a clean and orderly fashion.
• Responds appropriately to emergencies or urgent issues
• Regularly inspects property for safety and security issues and report any concerns to Supervisor.
• Anticipate problems and appropriate solutions. Investigates, analyzes, and resolves operational problems and complaints.
• Abides by all OTG policies in the Policies and Procedures Manual
• Other duties as assigned.

Department and Organization Participation

• Contribute to department and organizational goals as well as individual goals.
• Assist as needed on all department duties as assigned.
• Support the organization’s fundraising initiatives and assist as needed at fundraising events.
• Contribute to the organization’s mission, vision, values, and commitment to equity.

How You Stand Out

Preferred Experience and Education

• High school diploma or equivalent experience
• Work independently, exercising judgment and initiative with minimal supervision.
• Maintain an effective working relationship with employees and others encountered through the course of employment.
• Work effectively under pressure and/or stringent schedule and produce accurate results in a fast-paced environment.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Operate standard office equipment and personal computer(s) using Microsoft Office

Preferred Skills

• Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
• Physical requirements include feel and reach with hands and arms, walking, stooping, lifting to 50 lbs.
• Organize and prioritize work to meet deadlines. Remain flexible and adjust to situations as they occur.
• Standing for extended periods of time

How We Stand Out

Benefits and Perks

• Parking provided
• Overtime pay
• Holiday pay
• Flexible scheduling when possible
• Paid training
• A diverse team of colleagues
• Volunteer and committee opportunities
• Tickets to select Orpheum and Halloran Centre events as available
• Campus located in the heart of downtown Memphis with a historic theatre and modern performing arts and education center

Please send all cover letters and resumes to hr@orpheum-memphis.com. If you would like to apply in person you can obtain an application at the Halloran Centre for Performing Arts, 225 S. Main St between the hours of 10am-2pm Monday-Friday.